A Corrections Officer Who Turned a Blind Eye on an Assault Against an Inmate Is Not Entitled to Unemployment Compensation Benefits

A corrections officer has a duty to protect inmates. If he/she turns a blind eye on threatened or actual physical assaults of inmates for fear of retaliation by coworkers, the officer is not entitled to collect unemployment-compensation benefits after being fired for doing so. See Department of Corrections v. Unemployment Compensation Board of Review, -- A.2d --, No. 1205 D.C. 2006 (Commw. Ct. March 6, 2008).

The Lancaster Service Center and the Commonwealth Court of Pennsylvania agree on that. The Unemployment Compensation Board of Review disagreed, though, and awarded benefits.

On the employer’s appeal, the Commonwealth Court held that the corrections officer was not entitled to benefits because the officer’s fear of retaliation was not good cause for willful misconduct. The misconduct was violating his duty to protect inmates and therefore acting contrary to the employer’s best interests and intentionally disregarding the behavior standards that the employer could expect. (If an employee proves that he/she had good cause for willful misconduct, benefits can be awarded.) As the appellate court put it:

[I]t shocks the conscience of this Court that the Board concluded that a corrections officer who refused to report a threat of violence against an inmate and refuses to render aid to an inmate being beaten could use fear for his own personal safety as good cause justification for his refusal to render aid.

The corrections officer argued that he had good cause for the violations because he feared for his own future safety if his coworkers retaliated against him for thwarting the attack engineered by a fellow corrections officer. No doubt, this is not a position anyone would want to find themselves in. However, the officer’s fear was held not to justify his disregard of what he was hired to do.

The prudent thing for the officer to do would have been to act to protect the inmate, then enlist the employer’s assistance with dealing with any retaliation by coworkers. While that option might not have been appealing to the officer from a practical perspective, his employer had to be able to rely on the officer to discharge his duty of protecting inmates. An employer entity can only act through its representatives.

This decision can apply to other workplaces as well, standing for the general proposition that an employee who willfully violates a job duty because of fear of coworkers’ retaliation must not be awarded unemployment-compensation benefits.

The U.S. Department of Labor Proposes Revisions to the Family Medical Leave Act Regulations That Permit Settlement of FMLA Claims Without Department or Court Oversight

On February 11, 2008, the United States Department of Labor (DOL) proposed new regulations regarding the Family and Medical Leave Act (FMLA). One topic of the DOL’s many proposals is the waiver of FMLA claims. 

The FMLA contains a provision that makes it unlawful for an employer to interfere with or restrain the exercise of any right protected under the FMLA. The DOL's current regulations regarding this provision state that an employer cannot “induce employees to waive their rights under the FMLA.” As we have reported previously, this language led to a debate among the courts whether employers wishing to resolve FMLA disputes could do so at all, or only with supervision from the DOL or with court approval. The federal court in the Eastern District of Pennsylvania recently held that employers could resolve FMLA disputes already in existence through private separation or settlement agreements, but that the employer could not require employees to waive their future FMLA rights through such a settlement. Dougherty v. Teva Pharmaceuticals USA, No. Civ. A. 05-2336 (E.D. Pa. August 2006). In a contrary ruling, however, the United States Court of Appeals for the Fourth Circuit (embracing federal courts located in Maryland, Virginia, West Virginia, North Carolina and South Carolina) held that the DOL’s waiver regulations prohibited all FMLA settlements without supervision from the DOL or without court approval. Taylor v. Progress Energy, Inc., 493 F.3d 454 (4th Cir. 2007).

The DOL’s proposed regulations, citing efficiency concerns and the public policy of promoting prompt settlements, make it clear that although employers may not enter into agreements that waive an employee’s “prospective rights under FMLA,” they can settle retrospective or existing claims in private agreements without oversight or approval from either the DOL or from a court.

You may submit comments about the proposed regulatory changes electronically at www.regulations.gov until midnight April 11, 2008. 

Third Circuit Finds Notice of Potential Need for FMLA Leave Sufficient

Pursuant to a recent decision by the Third Circuit, an employee's oral notification to his supervisor of his potential need for surgery served as sufficient notice for leave to his employer to warrant protection under the Family and Medical Leave Act. In a holding that broadens the type of conduct sufficient to put an employer on notice of an employee's need for FMLA leave, the Third Circuit Court of Appeals vacated the District Court of New Jersey’s grant of summary judgment for the employer on the plaintiff/employee's FMLA claim. Sarnowski v. Air Brook Limousine, No. 06-2144 (3d Cir. Dec. 12, 2007). (The Third Circuit has jurisdiction over Delaware, New Jersey, Pennsylvania, and the U.S. Virgin Islands.)

To exercise the right to FMLA leave, an eligible employee must provide his or her employer with reasonably adequate information under the circumstances to give the employer notice that the employee seeks leave under the FMLA. Generally speaking, the employee does not have to expressly assert rights under the FMLA or even mention the FMLA. The decisive question is the manner in which the information conveyed to the employer is understood.  

In Sarnowski v. Air Brooke Limousine, Inc., the Third Circuit vacated and remanded the award of summary judgment to the employer dismissing the employee’s FMLA interference claim. In that case, Sarnowski was terminated eight days after informing his supervisor that his doctor had advised him of the need to monitor his heart and the potential need for additional surgery and 6 weeks of leave. At the time, Sarnowski had only recently returned to work after missing 6 weeks of work due to coronary bypass surgery. The plaintiff/employee argued that the defendant/employer interfered with his rights by terminating him after he notified his supervisor of the medical monitoring and the possibility of additional heart surgery. 

In analyzing what constitutes sufficient legal notice under the FMLA, the Third Circuit emphasized that the regulations do not require an employee to submit formal written requests for leave. Furthermore, the Court found that verbal notification which raises an employer's awareness of a potential FMLA covered leave, without an employee expressly asserting its rights or making mention of the FMLA, is appropriate notice pursuant to FMLA regulations. The Third Circuit interpreted the regulations to imply that providing precise dates and duration of the leave are not necessary. 

The Court’s decision in Sarnowski certainly invites employee abuse of the FMLA. Permitting employees to request leave even though they don't know if or when it may start burdens significantly an employer. In light of this decision, it is important for employers to train their human resources employees to recognize and respond to ambiguous employee statements about the potential need for leave.

U.S. Supreme Court Likely to Weigh In On the Question "Whether Employees Can Agree to Settle Employment Claims Under the Family Medical Leave Act"

For the past two years, the answer to this question has been in a state of flux in Pennsylvania. In August 2006, the federal court in the Eastern District of Pennsylvania answered this question in the negative, and allowed an employee’s Family Medical Leave Act (FMLA) claim against her employer to go to trial, despite a severance agreement and release waiving any claim arising from or relating in any way to her employment. Dougherty v. Teva Pharmaceuticals USA, No. Civ. A. 05-2336 (E.D. Pa. August 2006). 

Then, eight months later in April 2007, that court reconsidered its decision and reversed itself, ruling that, yes, employers can settle FMLA claims brought by employees. Specifically, the court concluded that the FMLA regulations do not prevent an employee from waiving and/or settling any claims for past violations of the FMLA as part of a severance or settlement agreement. This ruling was supported by the United States Department of Labor (DOL), which has historically encouraged the settlement of such claims. 

Three months later, a divided Fourth Circuit Court of Appeals answered the question in the negative for employers in Virginia, West Virginia, North and South Carolina, and Maryland: absent prior court or DOL approval, the FMLA regulations bar all waivers or releases of employees’ FMLA rights, including the right to bring a claim for a past violation of the FMLA. Taylor v. Progress Energy, Inc., 493 F.3d 454 (4th Cir. 2007) . This decision would open the floodgates for employers to submit separation and severance agreements for DOL review, and settlement agreements to the court for approval, unnecessarily injecting the DOL and courts into what had heretofore been private negotiations between employers and employees.

To possibly settle this unsettled issue, the Supreme Court on January 14, 2008 asked the Solicitor General to weigh-in on whether the Taylor v. Progress Energy, Inc. decision was correct. Given the DOL’s position permitting the waiver of FMLA claims, the Solicitor General may recommend that the Supreme Court take on the issue and grant certiorari. Keep in mind that the Solicitor General serves as an advocate for government agencies, and the Supreme Court usually follows the Solicitor General’s recommendation.

Although the answer to the question may be far from certain, the import of these decisions for employers is clear. Employers need to exercise caution when drafting separation, severance, and settlement agreements that contain broadly-worded releases. The agreement should specify the statutes for which a waiver or release of claims is sought, and should include a severability clause that would save the otherwise enforceable provisions of the agreement. If the location of the employment relationship, or the law governing the agreement, lies in the Fourth Circuit, however, any waiver or release of FMLA claims is not valid without court or DOL approval, at least until the Supreme Court weighs in on this issue.

We haven’t heard the latest on this question, and I will keep you updated as the issue develops

Students (and Employees): Hack at Your Own Risk

A school board expelled a tenth-grade student for the remainder of the semester after he admitted helping another student hack into the school’s computer system. In M.T. for A.T. v. Central York School District, the decision was upheld by a York County judge and, on November 5, 2007, by the Commonwealth Court of Pennsylvania.

This was not the first time the student violated the school’s computer use policy. He previously was suspended for making fake student ID cards. This time, he admittedly decoded encrypted information, obtained passwords that he was not supposed to have, used an administrative password to install software that enabled access from the Internet, and had access to several teachers’ accounts. Given the escalating nature of the offense, the appellate court found that the punishment was appropriate and, indeed, needed to get the student’s attention.

To justify the expulsion, the school board relied on its Student Code, including the Computer Use Policy, which parents and students receive through a Student Planner. The student had signed a copy of the Policy. At the hearing, the student did not testify, but his mother did, and she admitted that her son probably knew he should not have done what he did. The student argued on appeal, though, that he should only have been suspended, per the policy. The courts agreed with the school board that the policy had only a suggestion of suspension as a penalty, while the appendix to the Code stated that such a penalty was merely a guide. Therefore, the school board acted within its discretion, and consistent with its policy, when it expelled the student for what it considered to be a serious breach. The principal testified that security of its computer system is more important than ever because the school had moved to a paperless system.

This case has implications for employers as well as for schools. The legal analysis of the Code was consistent with how courts analyze employee handbooks with respect to employee misconduct and ramifications. Essentially, a contract analysis was applied to interpret the Code. Also, it indicates that schools (and employers) will be given latitude to protect themselves from hackers.

Yet another reason why employers shouldn't stereotype

Yet another reason why employers shouldn’t stereotype . . .

 

Employees who balance the demands of caring for a family with the pressures of paid work have always had a difficult time.  Now, those employees may be receiving a little help from the Equal Employment Opportunity Commission.  On May 23, 2007, the EEOC issued new and extensive enforcement guidelines regarding employers’ treatment of their “caregiving” employees.  Specifically, the guidelines address the growing problem of employees who have family responsibilities, and/or who must care for a family member, being subjected to disparate treatment.  As a preamble, the guidelines state:

 

Although the federal EEO laws do not prohibit discrimination against caregivers per se, there are circumstances in which discrimination against caregivers might constitute unlawful disparate treatment. The purpose of this document is to assist investigators, employees, and employers in assessing whether a particular employment decision affecting a caregiver might unlawfully discriminate on the basis of prohibited characteristics under Title VII of the Civil Rights Act of 1964 or the Americans with Disabilities Act of 1990.

 

At its most relevant, the guidelines state that employers who perceive an employee with caregiving responsibilities as unable to perform the same amount of work, or the same caliber of work, as its other employees may violate federal anti-discrimination laws.  This perception, or stereotype, on the part of the employer means family caregivers are provided with less career options and less chances for career advancement than other employees.  The guidelines state:

 

Individuals with caregiving responsibilities also may encounter the maternal wall through employer stereotyping. Writing for the Supreme Court in 2003, Chief Justice Rehnquist noted that “the faultline between work and family [is] precisely where sex-based overgeneralization has been and remains strongest.”  Sex-based stereotyping about caregiving responsibilities is not limited to childcare and includes other forms of caregiving, such as care of a sick parent or spouse.  Thus, women with caregiving responsibilities may be perceived as more committed to caregiving than to their jobs and as less competent than other workers, regardless of how their caregiving responsibilities actually impact their work.  Male caregivers may face the mirror image stereotype: that men are poorly suited to caregiving.  As a result, men may be denied parental leave or other benefits routinely afforded their female counterparts. . . Employment decisions based on such stereotypes violate the federal antidiscrimination statutes, even when an employer acts upon such stereotypes unconsciously or reflexively.  As the Supreme Court has explained, “[W]e are beyond the day when an employer could evaluate employees by assuming or insisting that they match the stereotype associated with their group.”  Thus, for example, employment decisions based on stereotypes about working mothers are unlawful because “the antidiscrimination laws entitle individuals to be evaluated as individuals rather than as members of groups having certain average characteristics.”

 

Given these guidelines, employers must be all the more vigilant and refrain from making employment decisions based upon stereotypes of the employee’s family responsibilities.       

The First Amendment Has Its Limits.

The U.S. Court of Appeals for the Third Circuit recently issued a decision that draws a line in the sand for purposes of the First Amendment.   Montanye v. Wissahickon School District, 2007 WL 541710 (3d Cir. Feb. 22, 2007).  The court makes clear that the First Amendment does not cloak all conduct with protection.  Not every action is constitutionally protected just because someone intends to express an idea.  An effort to convey a particular message must be proven and the likelihood that others would understand the message must be great.

Montanye was a ninth-grade teacher who was concerned about the mental health of one of her students.  When the student expressed suicidal thoughts, Montanye shared her concern with the student's mother and even attended some therapist sessions with the student (with the permission of the student and her mother because the student would only go if her teacher accompanied her).

The school district, upon learning about this, was worried about the propriety of the Montanye's interactions with the student.  After a hearing, it issued a letter, which the teacher said was a "constructive discharge letter."  Among other things, it instructed Montanye that, if she "engages in any conduct outside the school or outside her status of a teacher with any student or parent, she is to notify the school and advise the parent that she is doing so strictly in her personal capacity."

Montanye filed a lawsuit, claiming that her right to expressive conduct under the First Amendment was violated and that the federal Rehabilitation Act was violated.  She alleged that what she did amounted to protected speech and that the school wanted to chill her speech and punish her for assisting special education students.

The federal trial court dismissed her claims, and the appellate federal court affirmed.  Both claims were dismissed for the same reason.  That is, while Montanye's actions might have involved a "kernel of expression", her actions in assisting the student were not "expressive or communicative."   Montanye argued that her speech and conduct was constitutionally protected because it concerned a matter of great public importance in that she was helping the student achieve a healthy life and giving her educational and emotional support.  But the court rejected the argument, explaining that it was insufficient to convey a particularized message or to be understood as conveying such a message.

This case is a victory for schools (and employers, generally), which might have some trepidation about taking action they believe to be best for fear of treading upon First Amendment rights.  However, practically speaking, how it will play out in the halls of our schools remains to be seen.

Skip Meals and Profit

A California wage statute requires employers to give employees an extra hour's pay on any day that the employee misses a required meal or break period.  In other words, miss a fifteen-minute break, get an hour's pay.   In Murphy v. Kenneth Cole Productions Inc., the court was asked whether the extra hour's pay was intended as compensation for employees or as a penalty for employers.  In the first case, a three-year statute of limitations would apply to claims for the extra hour's pay.  In the latter, claims would be subject to the stricter one-year statute. 

Because the extra hour of pay is awarded with no reference to the actual amount of meal/break time an employee lost, one might think the award was intended to penalize employers for failure to comply with the statutory meal/break times.  One would be wrong.  The statute, according to the California Supreme Court, is all about compensating employees.  Claims for the extra hour's pay therefore survive for three years.  California employers are not amused:

Robert Tollen, who represented the defendant, Kenneth Cole Productions Inc., said the ruling could "easily" cost companies millions of dollars. Especially, he said, because of an ever-increasing number of wage-and-hour class actions in California.

"It's going to cost a lot of money," he said, "in a situation where there's not a significant degree of wrongdoing."

Although the case is thousands of miles from Pennsylvania, the moral of the story hits home:  businesses need to be mindful of compliance issues in all aspects of their operations.  As Kenneth Cole demonstrates, the cost of non-compliance with even the most trivial of regulations can be substantial.

Privacy in the Cubicles

On March 2, the Court of Common Pleas for Monroe County issued a decision dismissing, on Preliminary Objections, an employment-related privacy case for failure to state a claim.  In Adamski v. Johnson, 80 D. & C. 4th 69, an employee sued her employer for invasion of privacy.  In a nutshell, the employee was going to have a surgery but, when her employer asked what type, the employee refused to answer.  Curiosity having been aroused, the employer allegedly "asked [employee's] fellow workers what surgery she was scheduled to receive, 'using the power of the employment relationship to force, coerce and intimidate' the[] employees to disclose [the] information."  The employee further alleged that, not only did the employer learn the concealed information, he also discussed it with others.  Of all the nerve, right? 

Naturally, litigation ensued.

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Identity Theft for HR Professionals

This afternoon, I delivered a presentation (pdf warning) to the York Society of Human Resources Managers on the subject of identity theft.  Now, everyone understands identity theft from the perspective of a consumer, i.e., the poor sap whose identity is stolen, but identity theft from the perspective of an HR professional is, as I found out, a rather different kettle of fish. 

Credit: Dave Pilibosian The presentation discusses two recent Pennsylvania laws that bear on identity theft as well as the federal "shredder law," all of which place obligations on businesses that maintain confidential/personal information, whether for customers or employees.  In addition, the presentation considers a relatively recent negligence case (pdf warning) out of Michigan as a cautionary tale for Pennsylvania businesses that don't take sufficient precautions to guard employees' confidential/personal information.  Although the law elucidated in the Michigan case is not yet the law of Pennsylvania, I suspect it may be if and when such a case percolates through the courts.  The very bottom line?  Businesses should stop using employee social security numbers for any purpose not strictly necessary.  If you can accomplish that, you've halfway cracked the nut.

Over at their joint blog, Becker and Posner bring a law-and-economics approach to bear on the issue of deterring ID Theft   Although the discussion is from last September, it remains interesting stuff.  Really, though, how could it not?